16 capabilitiesAll live today

    Everything a great development team does — remembered, prepared, and surfaced.

    Grace is an AI donor relationship agent. She reads your full institutional memory — CRM, notes, emails, events — and turns it into daily intelligence, briefings, drafts, and signals. Not a roadmap. This is what she does the moment you connect your data.

    Get Started →How Grace works
    A day with Grace

    From quiet morning to confident close.

    What it actually feels like to run a portfolio when nothing is lost and everything is prepared.

    6:30 AM

    Morning brief lands

    Grace has reviewed every donor overnight. You open to a ranked list of who needs attention today, and why.

    1
    10:15 AM

    Two-minute briefing before a call

    Ask Grace about Margaret Holloway. Get her full history, last conversation, the topics to mention, the ones to avoid.

    2
    2:00 PM

    Personalized outreach drafted

    Grace drafts a follow-up that references the actual relationship — Maria's volunteering in 2021, the literacy program she cares about.

    3
    5:30 PM

    Capture in plain language

    Tell Grace what happened on the call. She structures it into the knowledge graph. Nothing is lost.

    4
    The five most-used capabilities

    What teams reach for every single day.

    Five capabilities your team will use within the first week. Each one fully working from day one.

    01
    Daily prioritization

    Open your laptop to a clear plan, not a question.

    Grace reviews your full portfolio overnight, scores every donor on engagement and timing, and delivers a ranked list before you've had coffee. No reports to pull. No spreadsheets to sort.

    • Ranked priorities with the reason behind each one
    • Combines structured gift data with relationship context
    • Refreshed every morning, on your terms

    Today's Priority List

    Tue, Jun 2
    SCORE
    92
    Margaret Holloway
    Q1 giver · last gift 11 mo · opened 3 emails
    Act today →
    SCORE
    87
    Chen Family
    $15K lifetime · lapsed 23 mo · CEO connection
    Re-engage →
    SCORE
    84
    Sunrise Foundation
    Grant renewal · 18 days remaining
    Plan ask →
    SCORE
    71
    James & Carol Ritter
    Gala attendees · never solicited
    Cultivate →
    Why Margaret is first: historical Q1 giving pattern, recent engagement uptick, and a personal milestone in your notes (daughter's wedding, March 14).
    02
    Relationship briefs on demand

    Two minutes from question to full context.

    Before a call, a coffee, a visit — ask Grace anything about a donor. She produces a complete brief: giving history, cultivation stage, personal context, what to mention, what to avoid. Every claim cited.

    • Draws on CRM, staff notes, emails, event records
    • Highlights personal milestones and warm threads
    • Cites the source record behind every line
    SD
    Brief me on the Chen Family before my 3pm call.
    Grace
    Chen Family — Relationship BriefDonors since 2018. $15,000 cumulative. Last gift $3,500 (Mar 2023). Lapsed 23 months.
    Personal: David is a close contact of your CEO (J. Rivera note, 2022). Maria volunteered at literacy program 2021.
    Avoid: Direct ask today. They cooled after a 2024 mailing perceived as transactional.
    Lead with: 2024 literacy outcomes. Warm re-engagement.
    ↗ Salesforce · J. Rivera notes · Event 2022/2023 · Program report
    03
    Personalized outreach drafting

    Letters that sound like your team — because they're grounded in real history.

    Give Grace a donor and a purpose. She drafts a message that references the actual relationship — the daughter's wedding, the literacy program from 2021, the conversation David was building toward. You review, edit, and send.

    • Not templates — letters built from your records
    • Shows the sources behind every reference
    • Drafts queued in your existing tools
    Draft for Margaret Holloway
    Grounded in 7 records
    Subject: Thinking of you ahead of Caroline's big day
    To: margaret.holloway@…
    Margaret,

    I was thinking of you this week — Caroline's wedding must be just around the corner. I hope the final stretch of planning is more joyful than stressful.

    I also wanted to share an update from the literacy program you've championed since 2019. This year 632 students reached early reading benchmarks — the highest in our history. Your sustained partnership made that possible…
    04
    Hidden revenue discovery

    The opportunities already in your data — surfaced.

    Foundation mentions buried in old emails. Planned-gift signals in board minutes. Wealth events nobody flagged. Lapsed loyalists who used to give every year. Grace scans continuously and surfaces what's worth your attention this week.

    • Pattern-matches across notes, emails, gift history
    • Estimates likely size where possible
    • One queue, refreshed weekly

    Signals Worth Acting On

    12 new
    Foundation mention
    Robertson Family Trust referenced in 2022 board email — never followed up.
    ~$25K
    Planned gift signal
    Edith Vance mentioned 'estate plans' in her note to your ED in 2023.
    Bequest
    Wealth event
    Daniel Park's company filed S-1 last week. Donor since 2019.
    Major
    Lapsed loyalist
    Kowalski Family gave 8 years in a row. No outreach in 14 months.
    $3-5K
    05
    Predictive lapse risk

    Catch the cooling before it costs you the relationship.

    Grace scores every donor's lapse risk continuously — based on contact frequency, engagement patterns, gift cadence, and relationship depth. You see who's drifting before they stop, with the specific reason behind each spike.

    • Continuous scoring across the full portfolio
    • Explains the signals driving each score
    • Flags donors before the lapse — not after

    Lapse Risk · Top 4

    Updated 2h ago
    Beatrice Lang
    Major+1289
    Park Foundation
    Institutional+876
    Henry & Sue Liu
    Mid+464
    Patel Family
    Loyalist-341
    Why Beatrice spiked: 0 touches in 9 months, missed your spring event for the first time in 6 years, gift cycle expected in May.
    And the quiet engine behind them

    Everything else Grace does.

    The five above get the most use. These are the quiet engine behind them - running continuously, ready the moment you need them.

    Post-interaction capture

    Talk to Grace after a call. She structures it into the knowledge graph automatically.

    Handover dossiers

    When a team member moves on, the portfolio is documented before knowledge walks out the door.

    Portfolio intelligence reports

    Board-ready summaries with charts - retention, pipeline, lapse risk - assembled on demand, every figure cited.

    Autonomous morning brief

    Grace runs overnight and delivers your prioritized action list, in the app and in your inbox, before you open your laptop.

    Cultivation cadence monitoring

    Grace tracks the stewardship plan for every major donor and flags when a cadence breaks.

    Donor news monitoring

    Grace watches public information on major donors - leadership changes, business events, foundation shifts.

    Email & calendar integration

    Grace reads incoming donor communications and prepares briefs before scheduled meetings.

    Suggested outreach queue

    Every week, Grace drafts personalized donor touchpoints. You review, edit, approve, send.

    Ask Grace anything

    Conversational access to your institutional memory - now with charts in chat, streaming responses, and queued follow-ups. Every answer cited.

    Smart donor segments

    Every donor auto-classified into a living segment - Champions, Loyal, At-Risk, Lapsed - refreshed nightly and after every import.

    Donor workflows

    From a list to a letter in one flow: filter a cohort, chat about them, draft personalized outreach, export or send.

    Every query, redacted in flight

    When you ask Grace about a donor, the model never learns their name.

    Names, gift amounts, contact info, family details, and health context are tokenized before any prompt leaves your tenant. The answer comes back fully resolved — but the language model only ever sees safe placeholders.

    Live PII redaction

    What the fundraiser asks

    Major gift officer asking about a lapsed donor

    Draft a re-engagement note for Margaret Chen. She gave $25,000 on March 14, 2024 and lives in Brookline, MA. Reach her at m.chen@example.org.

    Gratefully PII Gateway

    What the language model sees

    Draft a re-engagement note for Margaret Chen. She gave $25,000 on March 14, 2024 and lives in Brookline, MA. Reach her at m.chen@example.org.

    Names, gifts, contact info, family and health details are tokenized before any prompt leaves your tenant.

    Tokens are reversed locally so your answer still reads naturally.

    Two modes, one agent

    Grace works when asked, and when she shouldn't wait.

    Reactive — Ask Grace

    When you bring her a question.

    Briefings, drafts, ad-hoc reports, donor lookups. Conversational, cited, instant.

    "Brief me on the Chen Family." · "Draft a thank-you for Margaret." · "Who in the major donor pipeline hasn't been touched in 90 days?"
    Proactive — Action Center

    When she shouldn't wait for you.

    Autonomous agents running continuously — scoring churn risk, surfacing donor signals, mapping hidden revenue, drafting weekly outreach.

    See the Action Center →
    Get Started

    Meet the agent your donors deserve.

    Get started with Grace — the AI agent that never forgets a donor, and never lets a relationship cool unnoticed.

    Start Free Trial →Schedule a 20-min call

    4-week free trial · No credit card · No commitment

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