Communications

Donor email and SMS, drafted in your voice.

Email, SMS, social, meet your donors where they are with personalized, timely communications that feel human, not automated. Gratefully drafts the right message for each donor segment, in the channel you plan to use.

What Gratefully Does

Personalized at scale. Human at every touchpoint.

Personal SMS updates

SMS drafts that feel personal, right message, right donor, right time. Gratefully tailors SMS content to each donor's history and preferences, ready for your team to send.

Email that gets opened

Personalized subject lines and content drawn from what Gratefully knows about each donor; their giving history, program interests, and relationship context.

Written for the segment, not the list

Major donors, recurring givers and new supporters each need a different message. Gratefully drafts for the segment in front of you, grounded in what your records actually show about that group.

Segment-specific messaging

Automatically tailor messaging for major donors, recurring givers, first-time donors, lapsed supporters; each segment gets communications calibrated to their relationship with you.

Reply drafts with full context

Ask Grace for a follow-up to any donor and she drafts it with the full context of their relationship with your organization already in hand.

Multi-channel consistency

Maintain a consistent message across email, SMS, and social while adapting tone for each platform. Donors get a coherent, connected experience.

How It Works

Connect. Personalize. Send from your own tools.

01
Connect your CRM and email platform
Connect Salesforce, Bloomerang or Little Green Light, plus your email platform: Mailchimp, Constant Contact or HubSpot. No migration, no platform switch required.
02
Generate personalized messages by segment
Gratefully creates personalized communications for each donor segment, adapting tone, content, and channel to what works best for each group, drawn from your actual relationship data.
03
Send from your own tools, and see what worked
Your team sends through the tools you already use. Open and click data flows back from your email platform, and the knowledge graph uses it to sharpen what Grace drafts next.
Product Demo

Donors are people, not ATM machines.

See how Gratefully uses AI to help nonprofits build genuine, lasting donor relationships.

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Get Started

Every donor deserves to feel like a priority.

Start your free trial and reach donors with communications that feel genuinely personal, at scale.

14-day Advanced trial, then free forever · No credit card · No record limits