Press Kit
Gratefully — Press & Partnership Kit
Everything you need to write about, list, or partner with Gratefully.
Press inquiries: hello@gratefully.io|Founder: Muddsar
In one sentence
"Gratefully is an AI knowledge graph platform for nonprofit development teams that makes every donor relationship, staff note, and piece of institutional memory permanently queryable — with every answer cited to its source."
- —The institutional memory layer your CRM was never designed to be.
- —When your development director leaves, Gratefully ensures the relationships don't leave with them.
- —Your CRM remembers every gift. Gratefully remembers every relationship.
Product descriptions
Three lengths, ready to paste into directory submissions, partnership forms, and press write-ups.
25-word description
Gratefully is a nonprofit AI platform that unifies CRM data and institutional knowledge into a queryable knowledge graph — with every answer cited to its source.
75-word description
Gratefully is an AI knowledge graph platform built for nonprofit development teams. It connects to existing CRMs (Salesforce, Bloomerang) and ingests unstructured institutional content — staff notes, emails, handover documents, board minutes — into a single queryable system. Staff ask questions in plain English. Every answer is cited to the specific record it came from. Donor data never trains shared AI models. When a development director leaves, the relationship context stays.
150-word description
Gratefully is an AI knowledge graph platform built for nonprofit development teams. It connects to existing CRMs — Salesforce, Bloomerang, and others — and ingests unstructured institutional content alongside structured records: staff notes, emails, handover documents, board minutes, and donor correspondence. Everything is unified into a single queryable knowledge graph that staff interact with in plain English, and every answer is cited to the specific record it came from. The nonprofit sector loses development directors every 16 months on average, and 57% of fundraising organizations have no formal donor handoff process — the result is a 54% annual donor lapse rate. Gratefully is built to solve that. Donor data is isolated per organization and never trains shared AI models — an architectural guarantee, not a policy. Gratefully is angel-backed and available now with a 4-week free trial for US nonprofit organizations.
The problem Gratefully was built to solve
Nonprofit development teams suffer from a structural form of organizational forgetting. The average development director's tenure is just 16 months (Penelope Burk), and 57% of fundraising organizations have no formal donor handoff process when staff transition (Gravyty 2024). Each departure takes years of cultivation context, donor preferences, and unrecorded conversations with it.
The downstream impact shows up in retention. The sector now reports a 54% annual donor lapse rate (Fundraising Effectiveness Project 2024), and acquiring a new donor costs roughly seven times more than retaining an existing one (Neon One 2025). The economics of fundraising hinge on continuity — and continuity is exactly what staff turnover destroys.
CRMs were not designed to fix this. They are excellent transactional systems of record for gifts, contacts, and campaigns, but they do not capture or query the unstructured layer where institutional memory actually lives — the staff notes, the email threads, the handover documents, the board minutes. Gratefully is built specifically to be the institutional memory layer that sits alongside the CRM, ingesting both structured and unstructured content into a single queryable knowledge graph with source-cited answers.
What makes Gratefully different
- 1.
Unstructured data ingestion
Ingests staff notes, emails, and documents alongside CRM records.
- 2.
Source-cited answers
Every answer traces to the specific record it came from.
- 3.
Data isolation
Donor data never trains shared AI models — architectural, not policy.
- 4.
Institutional memory
Knowledge compounds permanently; survives staff turnover.
- 5.
CRM-agnostic
Works on top of Salesforce, Bloomerang, and others; no migration required.
- 6.
PII redaction
Donor content sanitized for public use in one action.
Free trial
Gratefully is available now with a 4-week free trial for US nonprofit organizations. No credit card required.
Get Started →Boilerplate for press use
Gratefully (gratefully.io) is an AI knowledge graph platform built for nonprofit development teams. It unifies structured CRM data and unstructured institutional knowledge — staff notes, emails, handover documents — into a single queryable system, with every answer cited to its source. Gratefully ensures that when a development director leaves, the donor relationship context stays. Donor data processed through Gratefully never trains shared AI models. For inquiries: hello@gratefully.io.
For interviews, additional assets, or partnership inquiries, contact hello@gratefully.io.