About Gratefully

    We built Grace because donor relationships shouldn't be lost

    54% of donors are lost every year. Staff turn over every 16 months. The relationships your team builds — the context, the trust, the cultivation in progress — walks out the door every time. We built Grace to make sure it doesn't.

    Our Story

    We've witnessed firsthand the incredible impact nonprofits have on their communities — feeding families, educating children, providing shelter, and bringing hope to those who need it most. These organizations pour their hearts into serving others, often with limited resources and stretched-thin teams.

    We've seen how development teams struggle with the tension between growing their donor base and nurturing existing relationships. Institutional knowledge walks out the door with every staff transition. The pressure to "do more with less" never lets up. And the donors who quietly stop giving? Nobody notices until it's too late.

    That's why we built Grace. Not another CRM. Not another marketing tool. An AI agent that reads your full institutional memory — CRM records, staff notes, emails, event data — and turns it into relationship intelligence your team can act on every day.

    Grace ensures that when a team member moves on, the relationships they built don't leave with them. She surfaces the donors who need attention before they lapse. She drafts outreach that sounds like your development director wrote it — because it's grounded in the actual relationship history.

    Our mission is simple: ensure no donor relationship is ever lost to turnover, time, or institutional amnesia.

    What We Believe

    Our values guide every feature we build and every decision we make.

    Mission-Driven

    We believe nonprofits deserve powerful tools that amplify their impact, not complicate their work.

    Relationship-Centered

    Technology should strengthen human connections, not replace them. Grace is designed to deepen donor relationships, not automate them away.

    Purpose-Built

    We're not a generic AI platform. Every aspect of Grace is designed specifically for nonprofit fundraising teams.

    Thoughtfully Intelligent

    AI should feel like a knowledgeable colleague, not a cold robot. Grace focuses on insights that actually matter.

    Ready to meet Grace?

    Get started with an AI agent that never forgets a donor.

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