Every document your team ever wrote, in one donor knowledge graph.
Gratefully is donor intelligence software that builds a permanent knowledge graph from your donor records and documents. Grace, the AI development associate inside Gratefully, reads it back to you. The graph combines your structured CRM data and the unstructured intelligence buried in staff notes, emails, board minutes, and program reports. The technical side of that, including how entity resolution actually works, is written up separately. Ask any question. Get a cited answer.
Your CRM holds the records. Your team's heads hold the meaning.
The richest context about your donors - why they give, who introduced them, what they care about - lives in scattered notes, old emails, and the memories of people who may not be there next year. The knowledge graph is how that meaning becomes a permanent organizational asset. More on why institutional memory needs a graph rather than a folder.
Built for the way development teams actually work.
Every document type your team writes
CRM records, gift history, and event data on one side. Grants, board minutes, donor research, annual reports, strategy documents, staff notes, and email threads on the other. Grace parses and indexes them all - PDFs, Word docs, and Excel files included.
Ask anything in plain English
'What's the story between us and the Chen family?' 'Who introduced the Sunrise Foundation?' 'Which board members know Robert M.?' Grace answers from your actual records.
Relationships, not just records
The graph captures connections: donors to other donors, donors to board members, staff to historical conversations. The map of your network becomes queryable.
Grows with your team
Every new note, email, or document added to the system enters the graph automatically. Knowledge compounds permanently - never resets when staff turn over.
Your tenant, your data
The graph is isolated to your organization. Never shared, never used to train public models. Your relationship history is yours, full stop.
No data migration required
Grace reads from your existing systems - Salesforce, Bloomerang, Little Green Light - plus the documents and spreadsheets you upload, without moving or duplicating your data.
Ask Grace. Get answers grounded in your data.
Every response cites its source.
From your data to a real outcome.
Turn your team's knowledge into a permanent asset.
Start your free trial. Connect your sources in under 5 minutes and see your knowledge graph come together.
14-day Advanced trial, then free forever · No credit card · No record limits